Privacy Policy

This policy explains how EverNurture Midwifery Collective handles personal information collected through this website. It covers this website only. Each midwife in the collective runs her own practice, and her practice handles the information you give her when you book or receive care.

Information we collect

When you send an enquiry through our contact form, we collect:

• your name
• your phone number
• your email address, if you choose to give it
• the midwife you would prefer, if any
• your message

Please don't include medical details in the form. Your midwife can talk with you about your health privately.

When you tap a phone number or email link on this website, we record that the link was used and on which page. We do not capture your phone number or email address when this happens.

Like most websites, our web server records basic technical information when you visit, such as your IP address, browser type and the pages you view. This helps keep the website secure and working properly.

Cookies and third parties

This website uses Google Analytics (opens in a new tab) to understand how visitors use the site, such as which pages are viewed and when an enquiry is sent or a phone or email link is tapped. Google Analytics sets cookies in your browser for this purpose, which you can clear or block through your browser settings. This website does not use advertising tracking.

Some pages, including our Contact page and our service area pages, show a map from Google Maps. When a map loads, Google may receive basic technical information such as your IP address and may set cookies in your browser, under Google's own privacy policy (opens in a new tab).

Our fonts are served from this website, so no third party receives your details when a page loads.

How we use your information

We use the details you send to respond to your enquiry. We don't sell your personal information or use it for marketing.

Who we share it with

Enquiries are received through our website provider, who manages this website and its enquiry system for us, and are passed on to the midwives of the collective so they can respond. We don't otherwise share your information unless the law requires it.

Keeping your information secure

This website uses a secure, encrypted connection, and the contact form includes protections against spam and misuse.

Accessing or correcting your information

You can ask to access or correct the personal information we hold about you. Please send us an enquiry or contact any of the midwives listed on our booking page.

Questions or complaints

If you have a question or concern about your privacy, please contact us first so we can help. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au (opens in a new tab).